ORDER RELATED QUERIES
Return and refund
We offer easy replacement or refunds to customers (no question asked), to proceed with refunds and replacement we just need legit proof (uninterrupted unboxing video from sealed packet to end).
To ensure that every customer receives the highest quality, our team personally inspects and hand-processes each and every product before it is shipped out. This meticulous process guarantees that you receive an item that meets our standards of craftsmanship and exclusivity.
We encourage you to review product descriptions, sizing details, and photos carefully before completing your order. If you ever need guidance before purchasing, our support team is happy to assist you.
When you can get refund or replacement-
- If customer got any issue with product and provided us an uninterrupted unboxing sealed pack video which shows defected piece or any issue, we'll proceed replacement. If piece is out of stock, then only we'll proceed refund.
- For any fault done by customer we will not be able to provide refund or replacement (such as wrong size, product, colour selection, etc).
Points to be noted to avoid issues-
- Before placing order please check the size you are buying.
- Please confirm that what piece you exactly want to buy.
- We do strict manual quality check before shipping.
- We dispatch only fresh, untouched, and unique products.
- Replacement or refund for replaced product will not be approved until its proven defected with legit proofs.
- 150inr will be charged for replacement or refund.
When will I get my order?
Orders are typically processed and delivered within 3-5 business days however, during busy periods or high order volumes, shipping may take a bit longer. we'll keep you updated, and you'll receive a confirmation mail with tracking details as soon as your order is on the way.
How much does shipping cost?
Shipping in all over india is totally free of cost, we don't charge additional amount for shipping in india.
For other countries shipping cost depends on location, you can check the cost while you proceed to buy the product.